agency
//ˈeɪ.dʒən.si//
Noun
agencySingular
agenciesPlural
1
A business or organization that provides a particular service on behalf of others
We hired a travel agency to book our vacation.
2
The capacity, condition, or state of acting or of exerting power; the ability to act independently and make free choices
Education empowers individuals by giving them agency over their own lives.
3
Action or intervention producing a particular effect; the means by which something is done
Change was brought about through the agency of new technology.